Report

Team and Customer Performance Reports in One Dashboard.

Monitor team performance in real-time, including response metrics, resolution trends, and more.

Monitor Performance and Optimize Service with Real-Time Reports from Maxchat

Let customers reach you through their preferred channels.

Measure, Evaluate, and Improve Your Service Performance

You gain full control over operational data to support strategic decision-making and service optimization.

Interactive reports help your team respond faster and maintain service quality.

Leverage data power to monitor team performance

Better Service Starts with Accurate Reports

provides in-depth data to help you deliver faster, more consistent, and satisfying customer experiences.

See Data More Clearly

Track agent performance in real-time
Know who is most responsive and who needs additional support
Analyze daily productivity
View message volumes handled and average response time per agent.

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